Sports / Mobile
This page explains what data simotok18 collects when you access your account, make a deposit via DANA, OVO, or Bank Transfer, and browse our lobby — and how we use it. Access to this platform depends on local law and is available only where permitted in your region.
When you create an account or complete a transaction on simotok18, we collect the details you submit directly — your registered name, contact information, and the payment method you select, whether that is DANA, OVO, or Bank Transfer. We also record transactional data tied to each deposit or withdrawal action in your account wallet, so you have a clear record of every movement. Technical data such as device type, browser session identifiers, and IP address are logged automatically during each visit; this helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including DANA and OVO networks — is limited to what those services require to execute your transaction. Retention periods follow applicable local regulations, and we review stored records periodically. Where local law in Indonesia requires specific handling of user data, those requirements take precedence over our general policy defaults. For data processing that depends on your explicit consent, you may withdraw that consent at any time through your account settings or by contacting our support channel directly.
Not every piece of data or every service connected to your simotok18 experience falls under the same rules. Understanding where this policy applies helps you make informed choices about your account and the tools you use alongside it.
All data generated when you log in, update your profile, or change account settings is covered fully by this policy. This includes login timestamps, session tokens, and any account verification steps completed within the platform.
Deposit and withdrawal records processed through DANA, OVO, or Bank Transfer are covered. We retain transaction identifiers and status logs to support account queries and dispute resolution.
Browsing behaviour on our lobby — which game categories you visit, how long you stay on a page — is collected as aggregate usage data. Individual browsing records are not shared with studios or game providers.
Linked payment processors and external wallet networks operate under their own privacy terms. Once a transaction is handed to DANA, OVO, or a bank gateway, that leg of the process is governed by the third party's policy, not ours.
You have practical choices over how your data is held and used. If you want to review what information simotok18 holds against your account, the account settings section shows your registered details, linked payment methods, and transaction history. Corrections to inaccurate details — a wrong contact number or a name entered incorrectly at registration — can be submitted through the account edit form; changes to payment-linked identifiers may require a verification step shown in the form itself. If you have a question about a specific data record, our support channel handles data queries alongside general account help. You may also ask for clarification on how long a particular data type is retained, or request that we review records no longer needed for the purposes they were collected. Where your consent is the legal basis for processing, withdrawing it does not affect the legality of processing already completed before the withdrawal.
Open account settings after login to see your registered profile, saved payment methods, and full transaction log for DANA, OVO, and Bank Transfer activity.
Use the account edit form to update inaccurate information. Payment-linked fields display the verification steps required before the change is saved.
Contact support with the subject line 'Data Query' and include your registered account ID. Support handles these alongside standard account help requests.
If you believe we hold records that are no longer relevant, submit a review request through the support channel. We respond according to the timeline required by applicable local regulation.
If this policy raises a question you cannot resolve through account settings, the options below connect you to the right place. Each path handles a different kind of request, so picking the right one gets your query answered without unnecessary delay.
For questions about data held in your account — transaction records, registered details, or linked payment methods — reach us through the live support channel available after login. Include your account ID in your first message.
For formal requests under applicable local data regulations — access, correction, or retention review — use the data request option in account settings. The form confirms receipt and outlines the next steps we follow.
If your query relates to this policy document specifically, or to how a particular data type is processed, send a written request to our support email. Response times follow the schedule shown in the support section of your account.
Security and transparency are the two operational standards we hold ourselves to in data handling. Every account session on simotok18 runs over an encrypted connection, so data exchanged during login, deposit, and game lobby access cannot be read in transit. Cookies used on the platform are documented in the cookie section of account settings; you can review which categories are active and adjust non-essential ones there. Data retention is not indefinite — records are held for the period required by applicable law and then scheduled for deletion or anonymisation. If you want to know who to contact about a specific data concern, or how to submit a formal change request, the support section above outlines the path.
All data moving between your device and our platform — including DANA and OVO transaction calls — travels over an encrypted connection. This applies to mobile access and desktop sessions equally.
Our cookie settings are accessible in your account dashboard after login. Non-essential tracking cookies can be turned off there; the current state of your preferences is always visible in that panel.
We hold account and transaction records for the minimum period required by applicable local regulation, then schedule them for deletion or anonymisation. The retention category for each data type is listed in the data request form.
To request a correction or raise a data concern, use the support channel or the data request form in account settings. Every request receives a confirmation with the reference number and expected response window.
Questions about how simotok18 handles your data, your choices, and how to act on them.
At registration we collect your name, contact details, and the payment method you link — DANA, OVO, or Bank Transfer. Device and session data is collected automatically when you access the platform. We collect only what is needed to operate your account and process transactions.
Transaction data for DANA and OVO payments is recorded in your account wallet log and shared with the relevant payment processor only to the extent needed to complete the transfer. We do not pass transaction details to studios, game providers, or advertisers.
Yes. Log in and go to account settings to see your registered profile, linked payment methods, and transaction history. For a formal data access request covering records not visible in settings, use the data request form described in the support section of this page.
Open the account edit form in settings and update the relevant field. For payment-linked details such as your registered wallet name, the form will show a verification step before saving. If you run into an error, contact support with your account ID and the field you need to correct.
We share data only where necessary: with DANA, OVO, or bank gateway operators to process transactions, and with service providers operating under data processing agreements. We do not sell personal data. Third-party payment processors operate under their own privacy terms once a transaction is handed to them.
Retention periods follow applicable local regulation in Indonesia. Account records are held for the minimum legally required period and then scheduled for deletion or anonymisation. You can find the retention category for a specific data type in the data request form in account settings.
Send your complaint through the support channel after login, or use the data request form in account settings and select 'Complaint' as the request type. Include your account ID and the specific concern. We respond within the timeframe required under applicable local data rules.