Sports / Mobile
These terms govern how your account on simotok18 works — what we commit to, what we ask of you, and how disputes are handled. Access to our platform depends on local law and is available only where permitted in eligible regions, including Indonesia.
When you create an account on simotok18, you enter into an agreement that covers how the platform operates for you specifically. These terms apply to all account activity — including deposits via DANA, OVO, or Bank Transfer — and to how we manage, store, and act on your account data. We do not change these terms without notice; when updates happen, we flag them in your account dashboard so you see them after login rather than stumbling on them mid-session. Your continued use of the account after a policy update means you accept the revised terms. Where local Indonesian law sets a higher standard than what these terms describe, the local standard applies. Availability of any feature or payment rail on this platform depends on the eligible region and what local regulation permits at the time of access. If you have a question about how a specific clause applies to your situation, our support team is the right starting point — contact details are in the support section below. Nothing in these terms limits rights you hold under applicable Indonesian consumer protection rules.
Not every activity connected to your simotok18 experience is governed by the same set of rules. This section clarifies which areas these terms cover directly and where a separate policy or third-party framework applies instead.
These terms cover registration, login, session behaviour, and account suspension. Rules about who may hold an account and under what conditions are set here and enforced by us directly.
Deposits and withdrawals made through DANA, OVO, or Bank Transfer fall under these terms for the platform side of the transaction. The payment provider's own terms also apply to the network leg of each transfer.
Game content supplied by studios available in our lobby — including titles across slots, live tables, and crash games — is governed by these terms for access and fair-use purposes. Studio-level rules sit alongside ours.
External links, embedded tools, or services you reach from our platform are not covered by these terms. We do not set or control the policies of third-party providers, so review their terms separately before using them.
You have concrete options for managing the information we hold about your account. If you want to review what data is associated with your account, log in and go to the account settings page — the records visible there reflect what we hold at that moment. If any detail is incorrect — a name spelling, a registered contact address, a linked wallet — you can submit a correction request through account settings or via our support channel. We aim to process correction requests in the order they are received; you will see the updated information reflected in your account once the change is confirmed. If you want to close your account entirely, the request goes through support, and we will confirm the steps and timeline shown in your account dashboard after you submit. Questions about data retention — how long we keep records after an account closes — are answered by our support team on request.
Log in and open account settings to see the data fields we hold for your account, including linked payment methods like DANA or OVO and your transaction history.
Submit a correction through account settings or via the support contact below. We update the record and confirm the change back to you through the same channel you used.
If a clause in these terms is unclear or you want clarification on how it applies to your account, send the question to support with your account reference and we will respond in writing.
Account closure requests go to our support team. We will confirm the process, any outstanding transaction steps, and the timeline for data retention after closure.
If something in these terms raises a question or you need to act on a right described above, these are the contact paths available for Indonesia accounts.
Open the chat icon from any page after login. Describe your question and include your account reference so we can pull the right record without back-and-forth.
Send your question to the support address shown in your account dashboard. Include the clause number or topic and your registered account email so we can match and reply directly.
For routine requests — correction submissions, policy acknowledgement, closure requests — the account dashboard after login shows the forms and current status of any open request.
We take a practical approach to the data your account generates. Transaction records linked to DANA, OVO, or Bank Transfer deposits are retained for the period required by applicable rules and then removed. We do not sell your account data to third parties. Cookies on simotok18 are used for session management and to keep your lobby state between visits — you can adjust cookie preferences through the settings link in the site footer. If you believe your account has been accessed without your permission, use the support contact path listed in the section above to flag it; we treat those reports as priority items. Policy changes are communicated through the account dashboard so you see the current version after login rather than relying on email alone.
We keep transaction and account records for the period local rules require. After that window, records are removed. You can ask our support team to confirm the retention period that applies to your account type.
Session cookies keep your account active between pages. Preference cookies remember your lobby settings. You can review and adjust both from the cookie settings link in the site footer at any time.
If you notice activity on your account you did not authorise, contact support immediately using the live chat or email path. Include your account reference and the approximate time of the activity you are querying.
When these terms change, the updated version is shown in your account dashboard after your next login. Continuing to use the account after the update is posted means you accept the revised terms as written.
Real questions from account holders about how these terms work in practice.
Yes. Any deposit or withdrawal processed through DANA, OVO, or Bank Transfer falls under these terms for the platform side of the transaction. The payment provider also applies its own terms to the network leg, so both sets apply simultaneously.
Where Indonesian law sets a higher standard or overrides a clause, the local law applies. These terms do not limit any right you hold under Indonesian consumer protection rules. If you are unsure how a specific clause sits against local regulation, raise it with support.
Log in and go to account settings. The data fields visible there — including linked payment methods and transaction history — reflect what we currently hold. If something looks incorrect, you can submit a correction request from the same page.
Yes. Submit a correction through account settings or contact support with your account reference and the detail you want changed. We update the record and confirm the change through the same channel you used to submit the request.
The current version of these terms is shown in your account dashboard after login. We do not rely on email alone for policy updates. Continuing to use your account after an update is posted means you accept the revised version as written.
Contact our support team immediately using live chat or the email address shown in your account dashboard. Include your account reference and the approximate time of the activity. We treat unauthorised-access reports as a priority matter and respond accordingly.